Users & Roles

With ContentKing you never pay per seat, so you’re not limited by the amount of team members you can add to your account.

User roles

There are four different user roles: Viewer, Editor, Manager, and Admin.

Viewers

Viewers have a read-only access and can’t manage the customization features such as adding or editing segments, control issue ignoring or change shared column sets. On top of that they can’t make any changes to website or account settings, or invite other users.

By default, Viewers have access to all websites in the account, but their access can also be limited to selected websites only. This option can be useful when you are a digital marketing agency and you want to give your clients access to their websites in ContentKing.

Editors

Editors can’t make any changes to website or account settings, but they can manage the customization features (add or edit segments, control issue ignoring and change shared column sets).

By default, Editors have access to all websites in the account, but their access can also be limited to selected websites only (same as with Viewers).

Managers

Users with this role have full account access, allowing them to change both website and account settings and invite other people.

Admins

Admin is the highest-level role in ContentKing and this role is only available on the Enterprise plan (see our Pricing).

On top of all Manager rights, Admins can also manage the Organization Access Control settings such as setting allowed domains, enforcing 2FA in all user accounts, and manage rights of the Managers in the account.

If you are interested in this role, don’t hesitate to contact us for more information.

Adding, removing and changing users

To invite new users, delete existing users or change user roles you need to have at least Manager rights.

Inviting a new user

Follow these steps to invite a new user to your account:

1. Go to Account
2. Go to Team Members
3. Click on the green Invite new team member button
4. Enter the email address of the user
5. Select the role you want to give the user
6. In case of inviting a Viewer or an Editor: select to which website or websites will the user have access
7. Click Send invitation

The user will receive an email inviting them to your ContentKing account.

Deleting a user

To delete a user from your account follow the next steps:

1. Go to Account
2. Go to Team Members
3. Click on the user you want to delete
4. Scroll down and click on Remove from team
5. Confirm the deletion

Please note that for the user to regain access they need to be invited again.

Changing a user’s role

To change the role of a user in your account follow these steps:

1. Go to Account
2. Go to Team Members
3. Click on the user you want to change the role for
4. Click on Change role at the top of the screen
5. Select the new role and click the save button