Users & Roles
With ContentKing you never pay per seat, so you’re not limited by the number of team members you can add to your account.
There are four different user roles with different levels of access in ContentKing: Viewer, Editor, Manager, and Admin.
Viewers have read-only access and can’t manage the customization features such as adding or editing segments, control issue ignoring or change shared column sets. On top of that, they can’t make any changes to the website or account settings, or invite other users.
By default, Viewers have access to all websites in the account, but their access can also be limited to selected websites only. This option can be useful when you are a digital marketing agency and you want to give your clients access to their websites in ContentKing.
Editors can't make any changes that would impact the subscription or billing, and they cannot manage or invite users. However, they can make changes to the website and feature settings, such as customize the segments, control issue ignoring, and connect integrations to the website.
By default, Editors have access to all websites in the account, but their access can also be limited to selected websites only (same as with Viewers).
Users with this role have full account access, allowing them to change both website and account settings and invite other people.
Managers can also manage team member settings such as changing their role, which websites they have access to, and for which websites they should receive emails and alerts.
Admin is the highest-level role in ContentKing and this role is only available on the Enterprise plan (see our Pricing).
On top of all Manager rights, Admins can also manage the Organization Access Control settings such as setting allowed domains, enforcing 2FA in all user accounts, and manage the rights of the Managers in the account.
If you are interested in this role, don’t hesitate to contact us for more information.
|Receive alerts & reports|
|Manage website settings|
|Add and remove websites|
|Manage team members|
|Manage billing settings|
|Organization access control|
Adding, removing and changing users
To invite new users, remove existing users or change user roles you need to have at least Manager rights.
Inviting a new user
Follow these steps to invite a new user to your account:
The user will receive an email inviting them to your ContentKing account.
Inviting new users in bulk
Follow these steps to invite new users to your account:
Cancelling an invitation
Follow these steps to cancel an invitation to a new user to your account:
Removing a user
To remove a user from your account follow the next steps:
Please note that for the user to regain access they need to be invited to the account again.
Changing a user's role
To change the role of a user in your account follow these steps:
If you have any questions regarding the Users & Roles that are not covered by our documentation, don’t hesitate to contact us!