With the Microsoft Teams integration in ContentKing you can get alerts right into any of your Microsoft Teams channels.
You can configure alerts to be sent via email as well as via a messaging app: Slack or Microsoft Teams.
If you have both (opens in a new tab) and Microsoft Teams connected you can select either Slack or Microsoft Teams channels for the same alert definition.
Alerts in Microsoft Teams
Alerts in ContentKing are sent when important issues and changes occur on your website. You can read more about the Alerts in a dedicated article about (opens in a new tab).
When an alert opens, it will be delivered to Microsoft Teams right away, bringing your entire team up-to-speed at once and facilitating discussions:
ContentKing will also send a notification to Microsoft Teams once the alert incident has been resolved, keeping this way your whole team in the loop:
Connecting the Microsoft Teams integration
The process of configuring the Microsoft Teams integration consists of two steps:
- Setting up a webhook in Microsoft Teams
- Passing the webhook to ContentKing
Setting up a webhook in Microsoft Teams
To retrieve the Microsoft Teams channel webhook you can follow the steps below:
1. Connect ContentKing in Microsoft Teams
In your Microsoft Teams account add ContentKing by following this short instruction:
- Go to Apps on the left of Teams
- Search for ContentKing
- Select ContentKing from the results
- To add ContentKing just tap
Add to a teambutton
2. Select a channel in Microsoft Teams
Select a channel in which you want to receive the alerts from ContentKing:
3. Name the ContentKing connection
Enter a name for the ContentKing connection in your Microsoft Teams account:
4. Save a Webhook URL
Once you name the connection, a Webhook URL will be generated automatically which you need to copy:
Passing the webhook to ContentKing
1. Open the Alerts Settings Screen
Go to the Alerts screen and click the Alert settings button in the top-right corner.
2. Select an alert
On the Alerts definitions screen select the alert(s) you want to send to Microsoft Teams.
3. Add Teams channel
In the Messaging apps section select add Teams channel.
4. Paste the Webhook URL generated in Microsoft Teams
Name how you want the channel to be displayed in ContentKing and enter the Webhook URL generated in Microsoft Teams here.
5. Connect the Microsoft Teams channel to ContentKing
Connect to add the Microsoft Teams channel to ContentKing.
Adding Microsoft Teams channel to a new alert definition
To create new alerts that will be sent directly to the Microsoft Teams channel follow the steps below:
Adding Microsoft Teams channel to multiple alerts at once
In just a few clicks you can connect the Microsoft Teams channel to multiple alert definitions.
If you need a hand setting up the Microsoft Teams integration or have any questions, don't hesitate to reach out to us and we will be happy to help!